EMR Implementation in a Clinic: A Week-by-Week Plan

An EMR implementation is a project, not an install. Clinics that plan each stage, name an owner and test before go-live have fewer problems in the first month. This plan is a template; adjust the timings to your clinic's size and the complexity of your set-up.
Before week one
Week 1: Set-up
Configure the clinic profile, user accounts and roles, working hours and appointment slots. Confirm the clinic details that will appear on bills and prescriptions.
Week 2: Templates and workflows
Build the consultation templates, prescription formats, lab test list and price list. Test each one with a doctor before it is released to the team.
Week 3: Data migration and checks
Migrate active patient records, using the rules you agreed. Sample at least 50 records against the paper originals and fix the errors you find before go-live.
Week 4: Training and practice
Train each role on its own tasks. Run practice sessions with test patients, and produce quick reference cards for each desk.
Week 5: Go-live
Weeks 6 to 8: Stabilise
Review the problem log each week, fix the top issues, and remove workarounds as soon as the proper method works. Measure the success measures you agreed, and compare them with the baseline.
After the first month
Common causes of delay
Where MedeilPlus fits
MedeilPlus implementation can follow a phased plan like this one, with set-up, migration, training and go-live support. Ask for the implementation plan, the named contacts and the test environment during the demo, and agree the success measures before you sign. For the migration step, read migrating paper records to EMR.
Frequently asked questions
How long does a clinic EMR implementation take?
It depends on the size of the clinic, the data to migrate and the modules included. Plan for several weeks, and agree the timeline with the vendor.
Should we go live all at once?
Often a phased go-live is safer. Start with the most important workflow, then add others once the team is confident.
Who should own the project?
A senior person in the clinic who can make decisions about workflows, staff time and priorities.
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