Privacy Policy
Last Updated: 18/10/2025
Vanuston Intelligence ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, including medeil.com, medeilplus.com, and other product-related platforms (collectively referred to as “Websites”). By using our Websites, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our services, ensure security, and enhance user experience.
1.1 Personal Information
- Name
- Email address
- Phone number
- Company name
- Billing and payment details (if applicable)
1.2 Non-Personal Information
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent
- Referring website or search engine
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect information about your browsing behavior. This helps us improve our Websites and provide personalized experiences. See Section 6 for details.
2. How We Use Your Information
- To provide, operate, and maintain our Websites and services
- To process transactions and manage your account
- To communicate with you, including inquiries, updates, and support
- To improve our Websites, products, and services
- To ensure security and prevent fraud
- To comply with legal obligations and enforce our terms
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information in specific cases:
3.1 Service Providers
- Cloud hosting providers (e.g., Microsoft Azure)
- Payment processors
- Analytics providers (e.g., Google Analytics)
3.2 Legal Compliance
We may disclose information to comply with laws, subpoenas, or court orders.
3.3 Business Transfers
In case of mergers, acquisitions, or asset transfers, your information may be shared with the new entity.
4. Data Security
We implement industry-standard security measures, including:
- Encryption (AES-256 for data at rest, TLS 1.3 for transit)
- Regular security audits and vulnerability assessments
- Role-based access controls
- Secure data storage on Microsoft Azure and SiliconHouse.net servers
While we take every precaution, no online system is completely secure.
5. Data Retention
We retain personal data only as long as needed for the purposes described or as required by law. Afterward, data is securely deleted or anonymized.
6. Cookies and Tracking Technologies
6.1 Types of Cookies
- Essential – for core functionality
- Performance – for analytics and optimization
- Functional – for personalization
- Advertising – for targeted ads and measurement
6.2 Managing Cookies
You can manage or disable cookies in your browser settings, but some features may not function properly.
7. Your Rights
- Access your data
- Request corrections or deletion
- Request data portability
- Opt out of marketing communications
To exercise your rights, contact us at informus@vanuston.com.
8. Third-Party Links
Our Websites may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
9. International Data Transfers
If you access our Websites from outside India, your data may be processed in India or other countries where our servers or service providers operate.
10. Legal Jurisdiction
All legal disputes are subject to the jurisdiction of the High Court of India, Chennai Branch. We comply with the Information Technology Act, 2000, and related amendments.
11. Updates to This Policy
We may update this policy periodically. Changes will be reflected here with a new "Last Updated" date. Please review this page regularly.