Lab Orders in Clinic EMR: From Order to Result

A lab order is simple in theory: the doctor asks for a test, the lab does it, and the doctor reads the result. In practice, each step is a point where information can be lost. A clinic EMR keeps the order linked to the patient and the visit, so each step can be tracked.
Step 1: The order
The doctor selects the test from the consultation screen. The order should show the patient's name, age, sex, clinical reason and any special instructions. Clear orders reduce the number of repeat tests and calls to the lab.
Step 2: Sample collection
Samples are collected, labelled with the patient's details, and recorded with the time and the person who collected them. Labels should be checked against the order before the sample leaves the room.
Step 3: Receipt and processing
The lab records when each sample arrives and checks its condition. Samples that are not suitable, for example because they are damaged or mislabelled, should be recorded and the doctor informed, rather than tested silently.
Step 4: Results
Results are entered against the test, with the right units and reference ranges. Abnormal values should be flagged clearly. Before release, a second person or the reporting doctor should review the result.
Step 5: Review and action
The result returns to the patient's record, where the ordering doctor can review it. A good workflow shows results that are pending, received and reviewed, so that nothing waits unnoticed.
Checks that prevent errors
Questions to ask a lab workflow vendor
Where MedeilPlus fits
MedeilPlus EMR supports lab orders from the consultation, with lab results and reports linked to the patient record. The lab module runs on the same platform, so results and billing can be followed together. Confirm the order-to-result steps in your demo, and read our integrated clinic software guide for the wider picture.
Frequently asked questions
Can a doctor order a lab test from the EMR?
Yes, in most clinic EMRs, the order is created from the consultation screen. Confirm the workflow in the demo.
What should happen to a rejected sample?
It should be recorded with the reason, and the doctor should be told. The patient may need a new sample.
How do doctors know a result is ready?
Good systems show pending and received results in one place, and flag new results on the patient record.
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