Patient Registration and UHID
Register new patients and find existing records using a name, phone number or UHID. A consistent patient identifier helps connect tokens, consultations, prescriptions and bills.
Reliable registration from the first visit
Use a search-first registration process to help staff find existing patients and keep records connected.
Search by patient name, phone or UHID
Generate a UHID for a newly registered patient
Carry the same UHID into visit documents
Common Clinic Challenges
A connected digital workflow can help teams address these common outpatient process gaps.
Duplicate files split patient history
Documents may be linked to the wrong identity
Reception may spend time searching paper registers
Benefits of Patient Registration and UHID
Bring key information and tasks together to support a more organised, consistent clinic workflow.
Help reduce duplicate patient records
Make repeat check-in more straightforward
Keep visit documents associated with the same patient ID
Patient Registration and UHID
Reliable registration from the first visit
Before: Staff rely on disconnected registers, paper documents or separate steps that can make information harder to find and maintain.
After: The relevant workflow is connected to the patient record, helping authorised team members work from consistent visit information.
How patient registration and uhid works
A typical workflow for clinic teams; exact steps may vary by configuration and user permissions.
Step 1: Search for the patient
Step 2: Open the existing record or register a new patient
Step 3: Generate a UHID when needed
Step 4: Create an appointment or issue a token
Step 5: Use the UHID throughout the visit
Value for Clinic Roles
Access and tasks should follow each user's assigned permissions.
Doctor: reviews clinical information and documents the consultation as permitted.
Reception: manages registration, appointments or tokens as applicable.
Billing and administration: manage visit charges, reports, users and permissions as authorised.
Security & Compliance
Built with enterprise-grade security practices to protect healthcare data.
Security Overview
Use role-based access and follow the clinic's approved procedures for handling patient information.
Access Control
Role-based permissions are described in the source content; confirm the exact roles and access rules in the deployed product.
Audit Logging
Audit logging of edits is described in the source content; confirm the events and retention available.
Data Encryption
Confirm encryption in transit and at rest with the product/security team before publishing a specific security claim.
Data Retention
Confirm retention, deletion and applicable legal requirements with the product/security team before publishing a compliance claim.
Proven Results & Measurable Impact
Real-world outcomes, customer validation, and measurable improvements that demonstrate long-term value.
Case Study
Add an approved customer case study when available; do not publish unverified customer outcomes.
Customer Voice
Add a customer quotation only after written approval.
”Impact Metrics
Publish only measured, verified metrics with a clear source and measurement period.
Patient Registration and UHID: Key Capabilities
Standardise front-desk registration and patient identification to reduce duplicate records and support reliable retrieval.
Patient lookup
Consistent UHID assignment
Record continuity
Frequently Asked Questions