Terms and Conditions

Welcome to Vanuston Intelligence and its product websites, including vanuston.com, medeil.com, medeilplus.com, and other associated platforms (collectively, “Websites”). By accessing or using our Websites, products, or services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our Websites or services.

1. Definitions

• “Company” refers to Vanuston Intelligence, its affiliates, and subsidiaries.
• “Websites” refer to vanuston.com, medeil.com, medeilplus.com, and other related platforms operated by Vanuston Intelligence.
• “User” refers to any individual or entity accessing or using the Websites, products, or services.
• “Services” refer to the software, SaaS products, and other offerings provided by Vanuston Intelligence.

2. Acceptance of Terms

• You confirm that you are at least 18 years old or have the legal capacity to enter into a binding agreement.
• You agree to comply with these Terms, our Privacy Policy, and any additional terms specific to certain products or services.

3. Use of Services

3.1 Permitted Use

• Use the Websites and Services for lawful purposes only.
• Do not use the Services for fraudulent, illegal, or unauthorized activities.
• Do not interfere with or disrupt the functionality of the Websites or attempt unauthorized access.

3.2 User Account

• Some features may require account creation.
• You are responsible for maintaining the confidentiality of your credentials.
• Notify us immediately of any unauthorized access or use of your account.

4. Intellectual Property

4.1 Ownership

All content on the Websites, including text, graphics, logos, images, software, and trademarks, is owned by Vanuston Intelligence or its licensors and protected by applicable IP laws.

4.2 Restrictions

You may not copy, reproduce, modify, or distribute any content without prior written permission.

5. Payment and Subscription

5.1 Pricing

Pricing for our SaaS products is available on product websites and may change without notice.

5.2 Payment Terms

Payments must be made as per the purchase terms. Failure to make timely payments may result in suspension or termination.

5.3 Refund Policy

Refunds, if applicable, will follow the respective product refund policy.

6. Data Privacy

Your use of our Services is governed by our Privacy Policy, which explains how we collect and safeguard your data.

7. Third-Party Links

Our Websites may contain third-party links. We are not responsible for their content or privacy practices and encourage you to review their policies.

8. Limitation of Liability

• Vanuston Intelligence shall not be liable for indirect, incidental, or consequential damages.
• Total liability shall not exceed the amount paid for Services within the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Vanuston Intelligence, its affiliates, and employees from any claims, losses, or damages arising from:

• Your use of the Websites or Services
• Your violation of these Terms
• Your infringement of third-party rights

10. Termination

We reserve the right to suspend or terminate access if you violate these Terms or as required by law. Upon termination, your rights to use the Services cease immediately.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of India. All disputes shall be subject to the jurisdiction of the High Court of India, Chennai Branch.

12. Changes to Terms and Conditions

We may update these Terms at any time. Continued use of our Websites after updates constitutes your acceptance.

13. Contact Information

14. Additional Terms for SaaS Products

• Service Availability: We target 99.9% uptime but are not liable for downtime beyond our control.
• Data Backup: Data is backed up regularly via Microsoft Azure to ensure integrity.
• User Responsibilities: Maintain credential confidentiality and comply with all applicable laws.